JD VMware / Citrix
Windows Administrator - Technical Lead
Perform Windows Level 3 administration support activities for desktop and server systems connected to local and wide area network
Perform activities related to desktop system maintenance which includes account monitoring, security, Operating System (OS) issues and other local area system administration related functional issues
Provide necessary support for implementation, troubleshooting and maintenance of Windows systems
Maintain Windows system infrastructure and any processes related to these systems
Provide support to Windows systems including day- to- day operational issues, monitoring and problem resolution for all the client / server / storage & mobile devices
Aid on Tier 1 and Tier 2 problem identification, diagnosis and resolution
Provide necessary support for escalation and communication about the status to agency management and end users.
Perform support activities on dispatch system, hardware issues and involve in resolution process
Configure and manage Windows operating systems
Isolate and resolve hardware and software issues which includes applications, operating system, hardware, communications infrastructure
Troubleshoot, maintain integrity and configure Windows components
Perform Windows systems enhancements to improve reliability and performance
Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
Solve Priority issues with in SLA. Provide RCA for high impacted (P1) issues
Identify and implement service improvements and automation.
Proficient in DFS
Experienced in virtualized environments (VMware and Hyper- V)
Exprienced in Citrix (Xen Desktop)
Experience in the following is of additional advantage
Cloud (AWS / Nutanix)
LINUX experience (Cent OS) advantageous
Cisco Network devices
Experience in Powershell scripting and automations
Certifications : MCSE & Exchange
Location - Chennai only. Timezone - 2- 11pm
Keyskills : Company Profile
Our client is a global IT services and solutions organization offering services in business consulting and technology implementation.
Leveraging Cloud, Analytics, Digital and Security paradigms, it delivers consulting and technology services coupled with proprietary execution models and IP to its clients.
They have offices across Bangalore, Hyderabad & Chennai in India, Middle East and across US.