Program and Project Management SW/Application Tech Support Practitioner
Gurugram, India
2h ago

Job Description

About Accenture : Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

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  • Project Role : SW / Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Management Level : 9
  • Work Experience : 6-8 years
  • Work location : Gurugram
  • Must Have Skills : Program and Project Management
  • Good To Have Skills : Network Infrastructure
  • Job Requirements :
  • Key Responsibilities : 1 : Network Implementation LAN / WAN, including : routers, switches, Cisco Nexus / ACI, Load balancers, with MPLS and VPN, With 8 Plus Years experience Prepped and researched proposed changes to customers network before implementation 2 : Tested new network setups in a Lab environment before migrating to production network Planned and scheduled with Project Managers date of proposed change before implementation 3 : Managed and implemented network migrations / Changes Nexus Firewalls, Switches, MPLS, VP

    Technical Experience : 1 : Good Knowledge in Cisco Enterprise Network Products2 : Good Knowledge in BIG-IP F5 Products3 : Hands on experience on Cisco Nexus switches along with ACI preferable4 : Good Knowledge on Cisco ASA / Checkpoint FW5 : Good Knowledge on HP / Arista Switches6 : ASR 1000 Series Aggregation Services Router7 : ASR 9000 / ASR 1000 Series Routers8 : Cisco 7600 Series Routers9 : CCNP R S Certified 10 : CCNA - Wireless Certified

    Professional Attributes : 1 : Service Operations Delivery experience 2 : Good communication skills Should be able to 3 : communicate assertively over conference calls Good team player

    Educational Qualification : BE / B Tech

    Additional Information : 1 : LAN / WAN-Routing , switching Cisco routers, switches, Cisco Nexus, switches, BIG IP / F5 LB


    15 years of full time education

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