As the Sr. Product Owner - Uptime, you are the domain expert in Predictive Maintenance. You will engage key technical & subject matter experts (SMEs) across our customers’ organizations for knowledge capture, guiding our Data Scientists and Engineering teams as we execute on our product vision and strategy, helping transform our strategic vision by bringing our SaaS products to life.
This role is based in Bangalore. You will have daily interactions with other teams for Uptime and other products located globally.
Bachelor’s degree or higher in business, computer science or in STEM (Science, Technology, Engineering & Math) majors
Experience in IoT, IIoT, Predictive Maintenance, and Asset Performance Management business areas
5+ years of experience in managing software product development releases or working cross-functionally in product management, business analyst, or similar role.
Experience and knowledge of Agile software development processes.
Identifies misalignments with goals, objectives, and work direction against the product and organizational strategy. Makes suggestions to course correct.
Experience or string knowledge on Modern Frontend Technologies and the latest trends in User Interfaces in the market.
Strong Data Analysis skillset.
Experience in research of competitive product’s features, understanding user persona needs through lateral methods.
What you’ll do?
As Product Owner you will :
Manage the entire lifecycle of your services, from idea to released functionality.
Support seamless integration and alignment of perspectives by communicating across a broad set of internal and external stakeholders.
Support the definition of and execution of the strategic product roadmap.
Document business requirements in the form of features, user stories, use cases, and / or specifications with the highest possible quality, including acceptance criteria.
Collaborate with UX to conduct customer and stakeholder interviews, elaborate on personas and validate problems.
Create, prioritize, maintain and execute a roadmap for all key development activities for the service continuously; ensuring that the team can execute efficiently and effectively by managing dependencies to meet service and product release goals.
Understand and take part in discussions about the consequences of the architectural / technical decisions taken by the development team.
Establish and facilitate the defect triage and management process.
Organize and run the Sprint planning, retrospectives, and review meetings. Organize and plan Sprint Demo meetings for all stakeholders.
Company Overview :
Syncron is a SAAS-based Product Company, headquartered in Sweden. Founded in 1990, we are the largest privately-owned global leader in intelligent SaaS solutions dedicated to End-to-End Continuous Service Lifecycle Management, and we are on a high-growth trajectory.
Our solutions help leading manufacturers and distributors to capitalize on the world’s new service economy. Syncron’s offerings encompass leadership solutions such as service parts inventory, price, equipment uptime, warranty, service contract, and field service management.
At Syncron we are creating a new world for manufacturers by helping them leverage state-of-the-art technology towards extended product lifespan and reparability in a future of Product as a Service.
From industry-leading investments in research and development to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price, and uptime management solutions are designed to continually exceed customer expectations.
Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators.
For more information, visit syncron.com.
What do we offer?
Opportunity to work with an international and cross-functional team;
Unlimited access to courses related to your field
Fringe benefits (Wellness programs; Medical, accidental, and life insurance)