Field Tech Analyst
NTT DATA Services
Navi Mumbai Airoli, MH, IN
4d ago

Level 2

  • Good communication skills.
  • Graduate / Diploma in any discipline.
  • Good Technical skills in solving desktop issues with Windows OS, Mail client (MS Outlook)
  • Blackberry Configuration, End user network issues, Printer issues, MS Office issues.

  • Ability to do asset management activities, IMAC and hardware break fix.
  • Coordinate with the on call support provider, and other vendors for call closure.
  • Preferably MCP certified
  • Ability to support Servers with respect to Account creation, basic disk and file permission
  • etc.

  • Perform certain Server OS (Windows & UNIX) operation like basic installation configuration.
  • Basic Networking Knowledge
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