Cerner is looking for a System Engineer I. As a System Engineer I at Cerner, you will be responsible for operating Cerner’s Solution with the primary objectives of upgrades, service pack applies, incident-free operations, and system uptime.
You will be responsible to perform troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally.
You will be responsible to perform troubleshooting investigations via backend methods by capturing log files, querying tables, updating database fields, and updating / cycling servers.
You will also be responsible to communicate effectively verbally and in writing to clients and internal stakeholders and Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation and also prioritize work based on severity and urgency balancing client and business needs.
You will also be responsible to collaborate among and across teams to ensure issues are addressed by the appropriate individuals
Basic Qualifications :
At least 4 years of total combined higher education and related work experience, including :
Bachelor’s degree in Information Systems, Computer Science, Computer Engineering or Software Engineering, or equivalent relevant work experience
Preferred Qualifications :
All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Relocation Assistance Available