Professional I, Business Process Improvement
Conduent, Inc
Bangalore, Karnataka,India
10d ago

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience.

We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning -

Conduent manages and modernizes these interactions to create value for both our clients and their constituents. .

Purpose :

  • Responsible for the analysis and measure of the effectiveness of existing business processes. Designs and implements re-
  • engineering business processes to address user requirements. Determines how new information technologies can support re-engineering business processes.

    May specialize in one or more of the following areas : benchmarking, business process analysis and re-engineering, change management and measurement, process-driven systems requirements.

    Scope : General :

    General :

  • Builds knowledge of the organization, processes and customers
  • Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills
  • Receives a moderate level of guidance and direction
  • Moderate decision making authority guided by policies, procedures, and business operations protocol
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