Lead Service Analyst - Global Infrastructure Services
Societe Generale Private Banking
Bangalore - India
10d ago

Environment

Demonstrated ability to develop process lifecycle management strategies to manage performance, INCIDENT, PROBLEM AND CHANGE and new service introduction.

A self-starter with a track record of successfully leading geographically and technically diverse service management teams.

Familiarity with infrastructure frameworks.

Experience managing global infrastructure services through leadership of retained and outsourced teams.

Ability to develop strong relationships across infrastructure operations, architecture / engineering and project management to ensure delivery of required services with high-quality outcomes.

Demonstrated ability to assess customer / client needs, creatively approach solutions; determine and influence appropriate courses of action.

A strong communicator at all levels in the organization.

ITIL certified.

Familiar with tools Service now , ITSM tools , SharePoint

Mission

Demonstrated ability to develop process lifecycle management strategies to manage performance, INCIDENT, PROBLEM AND CHANGE and new service introduction.

A self-starter with a track record of successfully leading geographically and technically diverse service management teams.

Familiarity with infrastructure frameworks.

Experience managing global infrastructure services through leadership of retained and outsourced teams.

Ability to develop strong relationships across infrastructure operations, architecture / engineering and project management to ensure delivery of required services with high-quality outcomes.

Demonstrated ability to assess customer / client needs, creatively approach solutions; determine and influence appropriate courses of action.

A strong communicator at all levels in the organization.

ITIL certified.

Familiar with tools Service now , ITSM tools , SharePoint

Profile

Demonstrated ability to develop process lifecycle management strategies to manage performance, INCIDENT, PROBLEM AND CHANGE and new service introduction.

A self-starter with a track record of successfully leading geographically and technically diverse service management teams.

Familiarity with infrastructure frameworks.

Experience managing global infrastructure services through leadership of retained and outsourced teams.

Ability to develop strong relationships across infrastructure operations, architecture / engineering and project management to ensure delivery of required services with high-quality outcomes.

Demonstrated ability to assess customer / client needs, creatively approach solutions; determine and influence appropriate courses of action.

A strong communicator at all levels in the organization.

ITIL certified.

Familiar with tools Service now , ITSM tools , SharePoint

Step 2
Apply
Add to favorites
Remove from favorites
Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form