NoBroker - Executive - Customer Support (1-4 yrs) Bangalore (After-Sales / Customer Service)
Nobroker
Bangalore, India
21h ago
source : iimjobs.com

Identifies business opportunities by identifying prospects

  • Sells products by establishing contact and developing relationships with prospects recommending solutions
  • Outbound calling on data collected through lead generation activities / secondary data sources
  • Daily follow-ups on older leads and work on new leads
  • Maintains quality service by establishing and enforcing organization standards
  • Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization
  • Act as relationship manager for the Paid customers of NoBroker.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Identify and assess customers needs
  • Service customer in finding the right tenant / house as per the requirement of customer
  • Dial outbound and attend inbound calls of customer and leads
  • Use internal tools and methods to provide best possible service to the customer
  • Negotiate with leads on behalf of customer
  • Keep customer up-to date on the progress of his account
  • Follow communication procedures, guidelines and policies
  • Go extra mile to provide excellent customer service
  • ref : updazz.com)

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