Client Success Associate (CSA), Corporate Sales
Rivigo
Gurugram
18h ago
source : Shine

What will you do

You would be required to :

  • Manage relationship with clients and be the first port for resolving escalations
  • Conduct fortnightly / monthly performance reviews with clients and understand business potential, growth opportunities, and client business trajectory
  • Partner in logistics services for the client and grow Rivigos share of business
  • Manage new leads in the area in conjunction with Cluster Sales Manager
  • Join us, if you are :

  • Customer Oriented : You are obsessed with providing the highest quality of service and experience to the clients.
  • Assertive and Persuasive : You have strong interpersonal skills and are able to engage with the senior personnel on the client side and are able to influence them to reinforce their commitment towards Rivigo.
  • A Go-Getter : You are highly driven individual who goes that extra mile to strengthen the relationship with the existing clients.
  • Analytical : You understand client needs and requirements and conceptualize and design solutions for them. You support in creation of sales pitches and responding to request for quotations
  • Adaptable : You demonstrate the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
  • Background

  • You have a Bachelors degree from a Tier II college or a Masters degree from a Tier II management school.
  • You have prior client handling and account management experience.
  • Having 1-3 years of experience in sales is an advantage.
  • Apply
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