Associate Operation
Crp risk management ltd.
Andheri East, Mumbai, India
1h ago
source : Aasaanjobs

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and / or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal / team qualitative and quantitative targetsAndheri East, Mumbai

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