Req ID : 121084
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions.
Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
JOB PURPOSE :
The SFDC Analytics Lead Expert is responsible for leading the Salesforce Analytics platform (CRM, Customer Journeys & Integrations) at Alstom Group technologically, strategically, and operationally, by bringing strong Platform leadership to the enterprise.
He / She will set and execute on a strategic vision and roadmap for Salesforce Platform for the organization by collaborating with stakeholders and executive leadership.
The role will act as a strategic thought partner and liaison between internal teams including but not limited to Business and Operations and our Strategic Partner in charge of operating and maintaining the platform.
He / She will have interacted with multiple business processes on the SalesForce analytics and delivered working solutions, successfully served the various business leaders’ needs through effective dashboards and reports delivery.
This role is both strategic and critical to the business needs. The SFDC Analytics Lead Expert will perform day-to-day activities that include managing enhancements of business data view across the organization.
He / She should propose the best possible solutions in Salesforce EA to the stakeholders and fully utilize the tool to get the C-level analytical insights based on the data.
He / She will be accountable for supporting ongoing user adoption, support, training, architectural design, and custom dev activities as well as responsible for enhancements, upgrades, data conversations, release updates, and reporting for multiple departments.
ROLES AND RESPONSIBILITES :
The SFDC Analytics Lead Expert’s expected skills cover (must have) :
Additional nice to have skills cover :
PROFILE AND EXPERIENCE :
Based in Bangalore (India), the candidate needs to demonstrate the following skills and experience :
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.
We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
Job Type : Experienced