Account Inside Sales and Renewals Executive- Accuity
Purpose of Role :
The Account Executive role plays a key part in Accuity’s client retention strategy by interfacing regularly with clients at all levels of seniority across multiple locations within assigned regions.
The Account Executive is a trusted member of the team and expected to make independent decisions, exercise sound judgement and discretion with respect to their allocated Book of Business.
The Account Executive is responsible for all aspects of sales renewals. The AE is knowledgeable of customer contracts, commitments and product usage, as well as possessing the ability to impact our business by retaining and where possible, expanding relationships within assigned accounts.
Attention to detail, a can-do attitude, ownership of the entire renewal process, coordination with geographically dispersed internal and external stakeholders as well as a confident telephone manner are crucial elements for success in this role.
Key Results Areas (KRAs)
To deliver exceptional relationship management and client support (approx. 70% of time)
Client Engagement and Training ( approx. 20% of time)
Customer On boarding ( approx. 10% of time)
Experience / Knowledge / Skills / Behaviours :
LexisNexis® Risk Solutions Group (RSG), a portfolio of brands that span multiple industries providing customers with innovative technologies, information-based analytics and decision tools and data services that provide market-specific solutions.
Approximately 8,700 employees in offices throughout the world support RSG brands by serving customers in more than 180 countries.
RSG is part of RELX, a global provider of information and analytics for professional and business customers across industries.
For more information, please visit and .
We are an equal opportunity employer : qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations relx.
com or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our