Role : Service Desk Support
Type : Contract
Location : Bangalore / Noida
Shift : US Shift
Experience with International clients preferred
Required Skills :
Min 1+ years of relevant experience in a technical support role & 12 months on the current grade
Working Knowledge of Operating Systems such as Windows 7 &10
Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications
Working knowledge of MS Office suite &Skype for business
Fair understanding of ITIL practices in Incident Management, Request Management Problem Management.
Experience in handling International clients is mandatory.
About the company :
It is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries.
For them work is not only for technological innovation, it is about connecting people to create better solutions for everyday life.
They offer an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide.
Their roots cross continents and cultures, dating back five decades,since the foundation of the Company, they have made sustainable business growth through our DNA to be people-oriented.
Through their long-term perspective, they hope to make a big difference in this world by getting the small things right.
This pedigree yields a characteristic unique to the company and the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur.
Why you have to apply :
We know that with the right people on board, anything is possible.
The quality, integrity, and commitment of employees are key factors in this company growth, market presence,
and ability to help their clients stay a step ahead of the competition.
By hiring, the best people and helping them grow both professionally and personally, they ensure a bright future.