To ensure that high standards of cleanliness are maintained throughout the hotel, with the supervision and inspection of all guest rooms and areas.
To be fully aware of all hotel services and activities.
To allocate areas of cleaning on a daily basis fairly, in accordance with hotel procedures and hotel business.
To ensure all guest and team members laundry and dry cleaning is processed in accordance with hotel procedures, charges are raised and documentation completed for hotel audit procedures.
To be fully aware of the mini bar procedures (where appropriate).
To be fully aware of linen procedures and assist with linen stocktakes as required.
To order, receive and issue cleaning materials and carry out stocktakes as required.
To ensure the correct use of cleaning agents on all surfaces.
To assist with the periodic cleaning of areas as requested.
To be fully aware of, and strictly adhere to, security procedures laid down by the hotel and company. This to include keys, stock, cash and property.
To record and report all faults and damage arising to Maintenance.
To ensure all housekeeping equipment is used safely and effectively.
To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.
To assist with the housekeeping operation as necessary, i.e. servicing of guest rooms etc.