Application Support Executive
Orbitouch Outsourcing Private Limited
6d ago
source : Shine


ABOUT COMPANY : - We Airkomm Media Pvt ltd, a technology partnered company with Bharti Airtel Limited was founded in 2017 with the aim to offer best in class services to corporate clients, Brand Agencies, Political parties in the field of unified communication (SMS,OBD,Video Message). Headquartered in Delhi

Job Location - Gurgaon, JMD Tower, Sector-15

Responsibilities and Duties

Possessing excellent knowledge of operating systems, devices, applications and


Should have Mysql, Sql Database level 1 management.

Business Analytics Algorithms (subject to Database )

Campaign Management

Providing technical support to teams within the organization, and to external clients

when required

Assisting with systems integrations

Managing ticketed query system and ensuring comprehensive database of queries and

resolutions is kept up to date

Maintaining and updating technical documents and procedures

Identifying and resolving technical issues

Managing coordination at a local and international level where required

Delivering regular and customized training to teams within the business

Preparing maintenance plans and upgrading schedules for the organisations systems

Developing reports for teams across the business

Developing reports for teams across the business

Required Experience, Skills and Qualifications

Degree Level or equivalent in Computer science or Information Technology

Client Servicing

Understanding of Networking, connections and systems

Well known of computers and systems and there troubleshooting

Fluency in English is essential

Excellent working knowledge of Microsoft applications essential

Excellent interpersonal and communication skills (both written and verbal)

Problem resolution skills

Excellent organizational and prioritization skills

Ability to work well both independently and in a team environment

Behavioral criteria / competencies :

Listening and patience

Ethics, values, integrity and trust,

Functional technical skills, business acumen and written communication

Time and leave management and priority setting, activity oriented

Good influencing skills, internal relationship and conflict management

Action orientated, drive for success and learning on the fly

Composure and dealing with ambiguity

Problem solving

Approachability and compassion

Understanding others and organisational agility

Drive and enthusiasm

Excellent communication skills

Proactive approach

High level of commercial awareness

Ability to work well under pressure

Goal and action orientated

Job Type : Full-time

Timing : - 10am to 6 : 30pm Monday to Saturday

Experince : - More Than Year

Salary : 240,000.00 to 360,000.00 / year

Please interested candidate share c.v on email id-

Please provide ref. name orbitouch



CELL NO-7701969169

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