Senior Business Analyst
Standard Chartered Bank
Chennai, India, Asia
3d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities


  • Work within the Client Lifecycle Design and Management (CLDM) Business Transformation team to drive change delivery and implementation across the end-to-end client lifecycle, including coverage of AML, KYC, Tax and FM regulations
  • Business

  • This role provides business analysis for Global Banking Operations. It requires detailed analysis, review and documentation of all or part of a business in terms of business functions and processes to document the business requirements which are to be delivered by the technology team.
  • The Senior Business Analyst will manage the requirement development process for a transformation project through elicitation, analysis, specification, and verification of multiple levels of requirements (business, stakeholder, solution).

    The Senior Business Analyst / Functional Business Analyst will be part of a larger pool of offshore and onshore business analysis teams


  • Developing requirements (business, user and solution) and establishing traceability to the business vision
  • Obtaining stakeholder buy-in and signoff on requirements
  • Managing the requirements from initiation to closure by working closely with business stakeholders and technology delivery teams
  • Meeting stakeholder need and project budget / time constraints
  • Ensure defect free requirements through use of comprehensive and rigorous requirement elicitation techniques
  • Playing a critical communications role by interacting with the user (business domain) and with the technology teams
  • Ensuring requirements are specified in a manner suitable for the intended audience and are understandable and unambiguous
  • Create business value through the solution proposed and implemented
  • Stakeholder identification, Analysis, and management
  • Lead discussion with the project team to clearly identify results needed to achieve business goals and needs
  • Proactively suggest process and system improvements which create sustainable business value
  • Adhere to change management standards and procedures
  • Risk Management

  • Ensure risks to project milestones are highlighted at appropriate forums
  • Governance

  • Adhere to all internal and external regulations
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Effective Financial Markets;
  • Financial Crime Compliance; The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

  • Regional CLDM change delivery teams
  • CLDM Business analysts
  • CLDM IT delivery teams
  • CLDM Project managers
  • CLDM Global Process Owners
  • Regional and Local Change Champions
  • IMO & CLM Ops teams
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