Key Skills MS CRM, Microsoft CRM, CRM Customization Tool, Workflow Tool, SDK, ERP applications Qualification Any Graduate Salary (Per Annum) As per industry norms Work Experience 5-10 years Job Requirement Should possess domain expertise.
Should have knowledge on CRM, Sales and Services Processes. Microsoft Dynamics CRM certification will be an added advantage.
Hands-on technical implementation and deployment of Microsoft Dynamics CRM cloud, Aone Configure the application to meet a clients requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK Identify creative workarounds to meet requirements without the development of custom code Understand the functional capabilities and limitations for out of the box functionality as well as custom code Create technical specifications Design and integrate business processes and data flows between CRM applications and other applications, such as back office / ERP applications Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training) Develop data conversion and testing strategies Develop high level project work plans Lead technical discussions with clients Provide technical support to existing CRM clients Effective communication skills are necessary. Ability to work in a team.