Service Delivery Manager
Cognizant
Hyderabad, Telangana, India
3d ago

Deputy General Manager General Manager

Qualification :

Bachelors,Masters degree in Finance,Accounting,Management

  • Professional degree such as CA,ICWA,CFA would be an added advantage.
  • Responsibility :

    Business,Customer,Articulate,communicate in a manner which is understood by clients,end users

  • Connect with the customer and provide highest level of satisfaction to the customer.
  • Effectively communicate information on products,services or trouble shoot issues within the specified time frames as agreed.
  • Strive to understand and resolve issues,queries at the first instant.
  • Product Control.
  • Produce daily and monthly profit and loss (PnL)timely and accurately.
  • Accurately process manual adjustments.
  • Flag any identified operational issues to superiors.
  • Check and ensure feed completeness.
  • Resolve upstream issues(like feeds system downtime etc)in conjunction with IT shared services.
  • Valuations Control.
  • Run the reports from different risk management systems (RMS )for the computation of variance.
  • Run the initial reports for various reserves.
  • Run the fair value hierarchy(FVH)reports and reconcile the Month over month (MOM).
  • Calculate Valuation uncertainty calculations(eg Prudential Valuations and internationa financial reporting standards(IFRS13).
  • Run Controls reports and update the documentation.
  • Finance and Accounting.
  • Reconciliation of non key accounts with low value impact.
  • Conduct first level reconciliation of general ledger (GL) and Sub Ledgers with low value.
  • Escalate unreconciled items.
  • Support resolution of GL reconciliation within time lines.
  • Perform journal entry posting with addition,deletion control with necessary approvals.
  • Process vendor invoices within agreed service level agreement (SLA).
  • Set up vendor as per process guidelines.
  • Perform two,three way match (goods receipt(GR) purchase order(PO) and Invoice)for PO Invoice (as applicable).
  • Follow appropriate approval process for non PO Invoices.
  • Detecting duplicate invoices and avoiding duplicate payments.
  • Validate invoices which are due for payment run.
  • Process manual payment wherever applicable with approvals.
  • Reporting.
  • Produce various month end balance sheet reports as per agreed process guidelines.
  • Produce various daily,weekly,monthly PandL reports in a timely manner with high degree of accuracy as agreed with the client.
  • Responsible for statutory financial statements after the financial year end.
  • Execute daily and monthly regulatory reporting.
  • Asset Management Fund accounting.
  • Accounting daily Journal entries for cash,bank transactions in accordance with the relevant supporting docs as per agreed quality and turn around time (TAT) with clients.
  • Preparing,accounting for Adhoc Fund accounting deliverables like Capital Call Distributions with accuracy.
  • Perform cash,bank reconciliations on a regular basis.
  • Prepare financial statements schedule of investments and portfolio valuations on a quarterly basis.
  • Monitor the cash flows to facilitate capital calls and distributions on a regular basis.
  • Perform bank accounting reconciliations on a regular basis.
  • Prepare firm reporting on a monthly,quarterly basis.
  • Asset Management Fund Operations.
  • Ensure emails are tracked tagged to their respective items in the application.
  • Perform low and medium complexity deliverables such as like documentation new investor on boarding updation,creation of investor data with highest accuracy and within timelines.
  • Asset Management Fund Reporting.
  • Preparing quarterly work papers and binders for controller reviews.
  • Quarterly reporting of partners capital accounts.
  • Firm PandL,Balance sheet,Management Fee reporting to Financial Control.
  • Assets Under Management (AUM),Net new Assets (NNA),Net New Revenue (NNR) reporting.
  • Regulatory and Risk Reporting (TIC FIN 45,FIN 46).
  • Ratings report from Bloomberg SandP andMoody for issuers and assets across all portfolios.
  • Performance deviation reports (Vs benchmarks using Sharpe Std Deviation and Beta).
  • Restriction reports(Adherence against mandates,Investment Guidelines Monitoring).
  • Techno function.
  • Maintain update inventory for various market data products software products etc.
  • Manage products sevices and software fulfillment.
  • Validate expenses against Market data inventory fixes discrepancies and process invoices for payment.
  • Liaise with vendor and get necessary Market data product access for small vendors web based services etc.
  • Provide support in development,troubleshooting for reports and maintenance.
  • Play significant role in testing activities during version,Tools upgrades.
  • Manage software license key delivery and vendor portal management.
  • Project,Process.
  • Meet process SLAs,metrics productivity and quality targets within the established timelines.
  • Ensure 100% process guidelines are followed and met as documented.
  • Adhere to audit compliance of all relevant processes as laid out in process documentation.
  • Record data relating to production statistics end user related notes etc as appropriate.
  • Record the output in the system provided by Cognizant.
  • Stay updated withthe process knowledge,changes refer to knowledge updates,repositories to effectively complete assigned task,activities.
  • Adhere to security practices set by organization(both client and cognizant).
  • Highlight process related issues,concerns pro actively with TL,TMs.
  • Generate process improvement ideas for better productivity accuracy and turnaround time.
  • People,Team Management.
  • Complete all mandatory training,certifications as per the requirement of the business(Both customer and cognizant).
  • Contribute to and participate in knowledge sharing sessions.
  • Attend refresher training.
  • Maintain up to date Standard Operating Procedues (SOPs) for assigned activities within scope on regular basis.
  • Align individual goals with team objectives (work cohesively with the team).
  • Participate and contribute to organizational activities.
  • Record own attendance and time sheet related data to ensure correct billing.
  • Provide individual performance data for reporting purposes as and when.
  • Must Have Skills

  • Financial Accounting & Control
  • Financial Control Services
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