To prepare service documentation using ST4, with quality & on time
Takes E2E ownership of assigned manual to deliver, pulls the required support / inputs
Builds product knowledge & understands structure / CMS of existing manuals in ST4
Collects required inputs from SI, R&D in available pieces keeps joining the pieces to build a bigger picture
Co-ordinates with SI, R&D for review of deliverables
Performs, as a specialized Technical Writer, assignments that require consultation of specialists to get a clear view on WHAT has to be delivered and that require analysis of the available technical data in order to decide HOW to best carry out the assignment.
Identifies key issues and patterns from partial conflicting technical data
Finds solutions on the basis of theoretical insights and experience for deviating situations. Works autonomously within established procedures and practices
Drafts limited improvement projects within a unit and introduce new supporting process activities.
Service documentation Quality (# of field feedbacks, reported errors / complaints due to process)
ST4 / other CMS Expert, Worked as Technical Writer preferably for Medical devices, aeronautical industry, automotive
Quality mindset, Attention to details, hardworking
Engineering Graduate - Electronics, Software, Mechanical, Biomedical Engg
Diploma, graduation / post graduation in technical writing or certification course in technical writing
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