Associate
Sutherland
Hyderabad, Telangana IN
2d ago

Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat ). We are a group of driven and hard-

working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to : Be the point of contact : Develop outstanding customer service skills.

Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualifications

Our most successful candidates will have :

  • A High School diploma or GED
  • Excellent verbal and written communication skills; proficient reading skills
  • Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
  • Proven customer service skills
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