Senior Marketing Application Support Analyst
Bangalore, Karnataka, IN
2d ago

Job Description

Why we are looking for you

  • You have good experience in Cognos administration
  • You are good at Cognos installation and migration on Windows
  • What you will enjoy in this role

  • As part of the Epsilon Tech Practice Shared Services Martech services team you will enjoy working on vast variety of BI tools
  • You will have the opportunity to be part of a global team supporting clients in many industry verticals
  • What you will do

  • Work with different groups to design, test, and maintain complex BI deployments with tools like IBM Cognos,SAP Business Objects, Tableau, Micro strategy
  • Maintain user accounts following security guidelines, license agreements and access requirements
  • Perform auditing functions and required metrics / reports
  • Support and troubleshoot production systems as required, optimizing performance, resolving production problems, Implementing minor SP updates and major version upgrades.
  • Perform problem solving, debugging, and unit testing for multi-tiered Cognos BI 10 / 11 landscape (Windows)
  • Support the monitoring of system loads, enhancement of reports / queries and other ongoing support tasks
  • Work in conjunction with network administrators, database administrators, and security personnel, to provide architecture solutions and administration guidelines for Cognos BI Products
  • Configure, implement and maintain Publications and Scheduling (report bursting / report distribution)
  • Provide recommendations for upgrades and own installs of new environments
  • Qualifications

  • Bachelor of Science degree in Business Administration, Computer Science, Information Management, or related degree from an accredited college or university
  • 4-7 years of combined experience with administration of Cognos (Preferred / Required) , Tableau (plus), Micro Strategy (plus) and SAP BO (plus).
  • At least 4+ years of Cognos security and administration
  • Detail-oriented, able to multi-task, prioritize and able to quickly change priorities
  • Work prioritization, planning, and sense of urgency
  • Executing functional, data level, and system level tests
  • Analytical and problem solving skills
  • Two (2) years of experience with Architecture and Design is desirable but not required
  • Experience with Windows server with good knowledge on Apache Web Server, Apache Tomcat,
  • Excellent verbal and written skills necessary in order to communicate intricate job-related processes to internal and external customers
  • Administration certification with any BI tool is a plus.
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