Customer & Operational Need : Understands how key in stock metrics integrate with broader business metrics to deliver optimal customer experience.
Identifies cost reduction and waste removal opportunities and proposes specific solutions
Strategic Planning : Translates the operational strategy into day-to-day decisions and opportunity identification. Works effectively with team members within the category and in external support functions to execute on strategic objectives
Planning & Business Analysis : Works closely with vendors and category managers to come with an in-stock plan for a particular category.
Closely monitors the business metrics and alters the plan as required.
Vendor Management : Acts as key point of contact between FC, supply chain, and vendors. Educates and integrates new vendors on operational requirements (e.
g. PO Handling, Shipping) to reinforce highest standards. Influences vendor operational performance management and improvement (e.
g., Fill Rates, Overages, Underages, Switcheroo)
Business Operations : Drives in stock, inventory turns, and supply chain improvements for assigned business unit. Translates data analysis into decision recommendation.
Understands academic concepts of supply chain optimization
Automation & System Enhancement : Provides scalable solutions for specific issues. Demonstrates a deep understanding of Cloudtail tools and is eager to work with the tech vendors to advocate tool enhancements.
Team Development : Builds and maintains knowledge sharing processes so as to ensure cross category learnings and build capability within the team.
Trains and mentors other vendor operations associates. Participate in interview process for new hires.
People Management : Establishes network within organization; begins to build internal and external networks. Works closely across categories to drive improvements and efficiencies in the system.
Skills Required :
Clearly demonstrated process-orientation and structured, organised thinking, excellent analytical ability
MBA from a Tier-1 business school
2 to 5 years work experience in any of the following industries / fields - Consulting, Supply Chain, Retail organisations, FMCG