Technical Writer
Cohesity Inc
Bangalore, US
6d ago

Cohesity Mission : Consolidate, Organize and Secure Enterprise Secondary Data

Cohesity Mission : Remaking Secondary Storage

Cohesity delivers the next-generation of hyperconverged storage for the enterprise. We are driving the next wave of data center transformation that spans both private and public cloud infrastructures.

We consolidate all secondary data and associated management functions on ONE intelligent solution, including backups, files, objects, test / dev copies, and analytics.

Founded by Mohit Aron - the original designer of the Google file system, and subsequently, the Nutanix converged data center system - Cohesity has pioneered a web-scale storage system optimized for the $50B secondary storage market.

Join a leading-edge company experiencing rapid adoption and hyper-growth.

  • Cohesity recognized as 2017 Top Workplace
  • Blog : Life at Cohesity
  • CEO / Founder Mohit Aron Interview
  • We are looking for an experienced senior technical writer with strong technical and editorial skills that span data protection, file services, virtualized data center and cloud environments.

    You will join our Product documentation team to build, configure, validate and document best-in-class data center solutions that are powering the market adoption and growth of our revolutionary Software-defined Solution.

    Your skills will be essential to accelerate our rapidly-growing business over the coming years.

    What you will do

  • Create and constantly evolve modern and world-class software, hardware and developer tools product documentation.
  • Lead transformational documentation projects while providing guidance and support for junior writers.
  • Provide customers with an exceptional Out of the Box Experience (OOBE) in terms of documentation. Words matter, and you’ll use the right phrasing and guidance to inform our customers.
  • Be the first customer for Cohesity products and features to ensure that the technical content you produce provides the very best user experience by being hands-on when documenting.
  • Write user-friendly technical content that effectively and holistically communicates complex information clearly and concisely, and without jargon.
  • Work with product managers, developers, test engineers and architects to understand product features and use cases to effectively communicate them in documentation.
  • Collaborate to juggle many hats at the same time while maintaining composure.
  • Plan, author and test technical content for end users and coordinate closely with the other writing team members to ensure consistency in detail, style and presentation.
  • Manage the complete life cycle of production, publication and technical information.
  • Who you are

    Exceptional writer . You’ve done it all business to business and consumer, and have the portfolio to prove it. Your sentences are squeaky clean, compelling, and conversational.

    You relentlessly cut through the clutter to get to the core message. You know when jargon is useful and when it gets in the way, when to add a dash of style, and when to just stick to facts.

    Top-notch editor . You’re nitpicky about style rules, offended by typos, and instantly know how to make a bad draft better.

    Audience-focused . You’re laser-focused on your audience and their needs and interests. Your documentation respects their time and intelligence but never assumes readers inherently know or care about what you’re talking about.

    Creative . You can make even the most boring, technical concepts compelling and understandable.

    Fact-based, data-driven . You persuade with facts, not fluff. And always challenge your assumptions and word choices using surveys, A / B tests, and other tools.

    You review usage data to articulate content strategies and grow your knowledge of customer needs and thereby improve Cohesity’s product.

    Visual Thinker. Pictorially present and explain complex and long technical content in simple, easily understandable methods by using schematics and block diagrams to animations and gifs as needed.

    Maniacal Obsession . Would love to chat about syntax and the finer points of synonym distinction over coffee. Eagle-eyed when it comes to spotting grammar and spelling errors.

    Always a Student : Know where to look for reputable, trendy and authentic content that can be adapted for instructional purposes.

    Autonomy : Requires little supervision or guidance with routine assignments and established processes. Quickly develops independence with new tasks and requirements.

    Ability to exercise good judgment to determine appropriate job action.

    Versatility : Quickly adapts to changing requirements while communicating impacts and negotiating next steps. Helps to implement change in support of the team and organizational goals

    Required :

  • BS or BA. English, Computer Science or Engineering preferred with minimum 4-6 years of experience in Technical Writing, Journalism, a related writing-oriented field
  • MadCap Flare and / or Central expertise. Flare to author documentation with extensive use of conditions and snippets to support reusability.
  • Experience with version control tools like Git and Gerrit
  • Familiarity with compute, cloud, storage, network, management or virtualization in data center solution
  • Familiarity with web-based authoring and publishing tools
  • Excellent written skills in English
  • Good to have :

  • Continuous integration and automation
  • Ability to create new video content
  • Gifs generators
  • Proficiency with HTML and CSS;
  • HTM5 help systems
  • Confluence
  • Visio or other drawing tools
  • Google suite of office products
  • Apply
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