Program Control Services SW/Application Tech Support Practitioner
Accenture
Bengaluru, India
5d ago

Job Description

About Accenture : Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

Visit us at www.accenture.com

  • Project Role : SW / Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Management Level : 10
  • Work Experience : 4-6 years
  • Work location : Bengaluru
  • Must Have Skills : Program Control Services
  • Good To Have Skills : No Technology Specialization
  • Job Requirements :
  • Key Responsibilities : A Manages or assures any project risks assumptions issues and dependencies B Creates and manages the Traceability Matrix C Tracks reports on and realizes project benefits Supports the creation of a financial business case D Identifies resource requirements against the project plans

    Technical Experience : A 4 years of experience in Project Planning and Control Project Tracking and RAID Reporting B 3-4 years of experience in Stakeholder Management C 4 years of experience in Project Lifecycle Management Project Benefits Tracking Project Business Case Management

    Professional Attributes : A : Good verbal and written communication skill to connect with customer at varying levels of organization B : Ability to operate independently and make decision

    Educational Qualification : Graduate

    Qualifications

    15 years of full time education

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