Telecom Business Knowledge - VBS Product Knowledge - Ensuring delivery of daily, weekly, monthly targets of MIS reporting -
Interactions with Program Managers and Channel Partners of Pan-India 23 circles - Ensure timely reporting of revenue and gross add figures -
Ensure Forecasting of Revenue and Accounts for Programs - Ensuring timely and accurate Incentive Calculation for Circle Account Managers -
Publishing Circle Briefs showing the monthly performance of thecircles - Identifying Revenue Leakage and taking steps to prevent the same -
Execution of Six Sigma and Lean Projects - Undertaking Automations in Excel and Access to improve efficiency - Stakeholder management"
Achieving key KPIs - adhering to the agreed TAT and Accuracy levels - Process Improvements through Initiatives and Automations"