We are seeking an experienced, SaaS DevOps Engineer to join the F5’s SaaS operations team. The operations team is responsible for the day-
to-day operations of the F5aas SaaS platform. This hands-on position has technical leadership responsibility for the successful, continuous operations of our customer-
facing cloud services. This includes the development of automation to facilitate management, monitoring, reporting, troubleshooting, and self-
healing of production systems. Additional responsibilities might include co-lo design and build outs, SLA management, operations management and projects to continually improve service quality and performance.
At least 5 years of experience in system engineering in large-scale globally distributed data centers operations
2 years of DevOps experience
Experience with configuration management and deployment automation tools such as Terraform, Ansible, etc.
Experience running infrastructure in a public cloud such as AWS, Azure, GCP
Experience with monitoring tools
Expert in networking and systems administration for cloud and data center environments
Solid understanding of web operations best practices
Strong networking fundamentals : TCP / IP, HTTPS, VLANs, DNS, load balancing and firewalling, etc.
Experience working in a micro-services environment such as Kubernetes is an advantage
Working knowledge of Linux OS, CoreOS is an advantage
Working knowledge of BIG-IP is an advantage
Self-starter and can drive projects to completion
Talented troubleshooter and with the ability to quickly recover and remediate service issues
Strong communication skills
Excellent customer service skills
Plan and execute projects to support F5aaS operations objectives
Ensure the F5aaS infrastructure and services maintain the required level of availability, reliability, scalability, and performance.
Ensure proper security, monitoring, alerting and reporting for the F5aaS infrastructure and services
Collaborate with architects and engineering to review infrastructure and network designs as a subject matter expert and stakeholder
Help develop F5aaS operations platform, infrastructure, scripts, dashboards, analytics, etc.
Assist project management to do capacity and logistical planning
Lead and collaborate in root cause analysis and assess corrective recommendations
Troubleshooting and problem resolution for all of F5aaS