Store Manager
Zara
THANE, MAHARASHTRA, INDIA
5d ago

JOB DESCRIPTION Store Manager :

1. Product management :

Ordering and organizing orders in sufficient quantities to guarantee customer satisfaction, on time and efficiently

Organization of merchandise in the store and stockroom.

  • Fitting & controlling the tags and alarm system of all goods;
  • Controlling initial changes of price tag and / or relabeling;
  • Controlling and counting merchandise when needed or required;
  • Defining priorities for outgoing merchandise;
  • Distributing garments received in the stockroom according to organizational & commercial criteria.

  • Organization of the delivery process respecting the time frame, priorities and productivity;
  • Daily report to store / product or management team of your department (local or in Spain) about the acceptance of garments in the store, customer’s requests, etc

  • Daily control of all commercial reports available;
  • Organizing sales and stock controls, changes of prices or any commercial action needed to improve the performance of the shop;
  • Shrinkage control (internal and external) through improvement of processes and organization;
  • Inventory organization and control of the process;
  • 2. Customers :

  • Organizing returns;
  • Organizing orders and reservations;
  • Dealing with complaints;
  • Contact with customers on a daily basis;
  • Active control and implementation of customer service policies in the shop;
  • 3. Store image :

    Making sure the store’s image is

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