Senior Consultant - IT
Flex
India, Chennai
5d ago

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values : we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.

Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose to make great products that create value and improve people’s lives.

Job Description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Consultant - IT located in Chennai .

What a typical day looks like :

  • Develop and implement processes to operationalize and improve the Support function.
  • Analyzing application logs and Application integrations
  • Apply the analytical and problem-solving skills in researching, diagnosing, troubleshooting and identifying solutions to complex application L1-L2-L3 support issues.
  • Support PPMO tools including Planview, Atlassian and most importantly Polarion
  • Develop and provide solutions for the Polarion toolset.
  • The experience we’re looking to add to our team :

  • 10+ years of experience in both the development support and application support. The person should be a blend of support and development.
  • Experience with configuration and integration of ALM, PDM and various design tools : Polarion, Windchill, Jira, Bitbucket etc.

  • Should have an excellent Scripting knowledge (JavaScript, Velocity Script) and knowing the Velocity scripting will be an added advantage
  • Good understanding of MSSQL DB, query optimizations, trouble shooting and should be able to generate reports
  • Hands-on experience with version control software like SVN or Git
  • Experience on any monitoring tool
  • Knowledge and experience in supporting large scale client facing applications and online platforms
  • Knowledge of ITIL ITSM best practices (i.e. Service Transition, Incident, Change and Problem Management) and ITSM toolsets
  • Should have an excellent communication skill and able to coordinate with business team across different regions
  • Should be ready to work on any shifts and flexible in the timings
  • Knowledge in the Polarion application with experience in Automotive, Design and manufacturing industry will be an added advantage
  • Having experience in the UiPath Automation tool will be an added advantage
  • What you’ll receive for the great work you provide :

    Job Category

    ITFlex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

    Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.

    Flex does not discriminate in employment opportunities or practices based on : age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law.

    Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process.

    Please advise us of any accommodations you request to express interest in a position by e-mailing : accessibility flex.com.

    Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address.

    Flex will contact you if it is determined that your background is a match to the required skills required for this position.

    Thank you for considering a career with Flex.

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