The Ad Operations Specialist is responsible for supporting the ZypMedia Operations team by overseeing day-to-day processes and improving the existing processes.
This person will also work closely with Media Strategy, Campaign Management, Analytics, and Reporting teams located in San Francisco.
The overall goal of this person is to ensure the timeliness and accuracy of the tasks assigned.
Experience : 1-3 years in ad operations, client services, and team management
Location : Delhi, India
Resolve a high volume of queue-based tasks with a primary emphasis on productivity and accuracy against strict deadlines and SLA's
Prioritize and complete request for proposals
Enter orders in workflow tool for trafficking
Manage and organize delivery of all assets
Setup, troubleshoot and optimize campaigns
Own and support all pre- and post-launch trafficking responsibilities and inquiries
Resolve issues that arise including reporting discrepancies, creative policing, trafficking requirements
Required to learn new technologies and systems as the need arises
Communicate with internal teams regarding strategy and business needs and create tracking plans to support those endeavors
Generate delivery reports for campaigns
Gather screenshots for campaigns on ad hoc basis
Must be able to handle multiple projects and clients simultaneously
Must be able to work under tight deadlines and have strong attention to details
Passionate : You are committed to delivering world-class client service
Accountable : You care about the company's success and issue resolution
Meticulous : You have a keen eye for detail, you know that details matter
Communication : You are capable of communicating a message clearly and concisely
Team Player : Strong focus on collaboration and relationship management across multiple departments