Maintains the Management office and control day-to-day operations of the Property.
Maintain an effective command for overall management of staff as per the organisational chart.
Processes invoices for management approval pertaining to departments under him.
Track the AMC / Warranty / Defect Liability Period - HVAC, BMS, CCTV contracts, maintenance calls, etc. and emergency projects.
Assists with all scheduling activities, including all occupant moves, events, elevator scheduling, gardening, and any vendor activities.
Periodic rounds of the property, all floors and the periphery area should be taken from time to time.
Conduct weekly meeting with the client of M2K Victoria Gardens to update and review on the day to day operational activity, Pending Complaints and material required.
Coordinates maintenance efforts with outside contractors.
Periodic rounds of utility areas, plants & equipment and basements to be taken from time to time.
Responds quickly to emergency situations at M2K Victoria Gardens.
Coordinate all building fire / life safety drills / seminars.
In the absence of Estate Manager, take charge of his duties at M2K Victoria Gardens.
Assist the Estate Manager in providing a comprehensive Property Management Service to ensure that all amenities are resourced and maintained to high-
class industry standard.
Ensure quality of staff, appraising and developing them to ensure maximum contribution.
Proactive liaison with local and Haryana municipal authorities.
Keep track of all AMC expiring, due for renewal at M2K Victoria Gardens.
Oversee and supervise the E&M team on PPM activities of M2K Victoria Gardens.
Ensure all activities at site are duly recorded on paper and informed to the Property Manager of M2K Victoria Gardens.
Help Property Manager by providing data for preparing the DMR and review reports of vendor staff for M2K Victoria Gardens.
To update / brings notice to client timely of any modification in operational and facility activity.
Escalate critical issues of M2K Victoria Gardens immediately to the Property Manager or Operations - Manager (JLL).
Ensure that all client deliverables are submitted in a timely manner.
Acts as the liaison to local community public interest groups.
Oversees all vendor staff and their performances to upkeep the standard of M2K Victoria Gardens.
Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs;
planning renovations; contracting with landscaping and snow removal services.
Maintains building systems by contracting for maintenance services; supervising repairs.
Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures;
responding to emergencies.
Enforces occupancy policies and procedures by confronting violators.
Prepares reports by collecting, analyzing, and summarizing data and trends.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks;
participating in professional organizations.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Oversees property maintenance, accounts payable / receivable and assists with capital projects. Position also works with the Estate Manager to ensure that all activities are conducted in compliance.