MAJOR DELIVERABLES : SL No. REMARKS :
SL No. REMARKS :
1. To call loyalty customers on their birthday, anniversary and / or any other occasion and ensure a healthy conversion rate to sales.
2. Managing website leads and organized reporting on leads and deliverables.
3. Ability to meet deadlines to achieve the budgeted sales targets.
4. Interacting with customers telephonically & at store. Converting them into successful sales.
5. Aptitude to understand brands, watches, customer preferences, stock keeping etc.
6. Calling customers during focus group campaigns and ensuring a healthy response rate.
7. Personal grooming of highest standards.
8. Doing validation / invitation calling to loyalty customers.
S No. FUNCTIONAL BEHAVIORAL :
1. Excellent communication and interpersonal skills.
4. Ownership & team spirit
5. Good hold on converting leads into sales
6. Ability to withstand target pressures
7. Delivering impeccable customer service
8. High degree of integrity
9. Good knowledge of Internet & lead management
10. Can build good rapport with the stores and customers.
Weekly offs will be rotational & no night shifts
ref : updazz.com)