Senior Program Manager
Microsoft
Hyderabad, Telangana, India
15h ago

At Microsoft, we believe the next decade for every business will be defined by the speed of their digital transformation.

Helping our customers achieve this vision through Azure is what excites us every day. Are you passionate about large scale products, working with partners and customers?

Do you have an inclusive leadership style that creates a collaborative, growth-mindset culture? Are you structured and data driven in developing strategies, defining, and driving product investments, and making complex decisions?

We stay true Microsoft’s mission to Empower every person and every organization on the planet to achieve more by empowering customers to solve planetary scale problems like supply chain issues, sustainability, and food production using technology.

The Microsoft Industry team is looking for an experienced product manager who can drive the design and development of enterprise-grade products / platforms for Retail, Consumer Goods, Supply Chain and Agri industry verticals.

Experience in data modelling, AI and machine learning models is highly desirable.

The role would require excellent communication skills, strong leadership and influencing skills. Ability to work independently in highly ambiguous environments, with both technical and business groups internally and externally.

We seek candidates who are curious about customers to help us create products that customers love in a market of high demand.

Finally, we seek candidates who will contribute to a positive culture, where all members of the team can do their best work, creating an advantage out of our diverse set of backgrounds, styles, and skill sets.

Our team has people from a wide variety of backgrounds, previous work histories, and life experiences, and we are eager to foster diversity.

We are passionate about learning, fostering a growth mindset, and encouraging individuals to go beyond the planned and prioritized work to drive innovation.

Our culture is collaborative, passionate and customer focused.

Responsibilities

  • Experience in shipping enterprise scale products with a deep understanding of the pre-requisites, necessary steps and support required to make customers successful at every step of their cloud journey.
  • Drive development of product and platform initiatives. As part of this activity validate problem hypothesis for various areas of investment;
  • validate the solution designs with customers / partners; drive a live and active cohort of customers and partners.

  • Collaborate across diverse set of stakeholders (engg., product marketing, sales, customer support, customer advisor, etc.
  • to deliver the product / platform value-prop

  • Author technical functional specifications, model information architecture and user experience, own and drive scale, and performance KPIs, prioritize and scope feature investments, drive effective support strategy with self-defection and troubleshooting constructs, etc.
  • Data-driven execution regarding driving the product and platform investment for its effectiveness to the customers, working with various engineering, marketing, finance, legal, operations, support, and field teams to drive top customer / partner success stories and turn those understanding into various scalable investments.
  • Run the release management activities for the product / platform investments like quality checks, scale and perf. KPI checks, driving self-hosting, driving preview validation, business dashboards, support dashboards, etc.
  • Trusted technical advisor in guiding customers and partners successfully in adopting our products / platforms offering, and several other auxiliary services related to Identity, IoT, etc.
  • while aligning with customer business priorities.

  • Evangelize the product and platform offerings to partners / customers and contribute to various marketing initiatives like blogs, documentation, videos, running customer testimonials, representing in Ignite, Inspire, MVP summits, etc.
  • Own executive engagement with both the customer and Microsoft, ensuring that issues and risks of all types are proactively addressed and communicated across the partnership.
  • Also drives the rhythm of business activities within the team and across the org to ensure end-to-end success for both Microsoft and our customers.

    Qualifications

    Required Qualifications :

  • B Tech or master’s degree in Computer Science or a related field
  • 7+ years of program management experience in software industry
  • 5+ years of design and development experience in cloud computing and databases
  • Preferred Qualifications :

  • Demonstrated customer focus and driving deep partner engagements.
  • Proficiency in designing and development of end-to-end user experiences.
  • Track record of high-quality, self-directed, timely execution, and attention to detail.
  • Highly effective communication and collaboration across internal and external teams.
  • Technical expertise and ability to communicate, work & build trust with technical teams.
  • Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings : Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire / transfer and every two years thereafter.

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