Web Systems Analyst 2
Wells Fargo
KA, India
9d ago
source : CareerArc Group LLC

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a diversified, community-based financial services company with $2.0 trillion in assets.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.

com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.

With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No.

25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially.

News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview

Enterprise Platform Service team consists of Enterprise Quality Engineering (EQE), DevOps & Cloud services and is part of the Enterprise Information Technology business.

This team interacts closely with multiples business partners including Wholesale Banking, Consumer Banking, Wealth & Investment Management and Consumer Lending Teams.

About the Role

This team provides technical systems support within a Middleware services.


1 Provides support Middleware Patching and complaince remediation activities

2 Troubleshoots issues that arises out of patching and remediation on Middleware products

3 Uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems

4 Knowledge on security hardening and creating solutions for new security baseslines .

5 Good Understanding of Infrastructure Service Management Processes (Incident / Change / Problem Management)

6 Maintains change or issue logs; analyzes trends and recommends process improvements

7Ability to Communicate and Co-ordinate with multiple support teams and business communications

8 Ability to make quick and accurate decisions, including the appropriate escalation of critical issues

9.Work closely with Patching engineering to ensure patches are tested before getting to production and ensure bugs reported.

10 Understanding of how patch and remediation inventory is derived and establish mechanisms to prevent chronic issues reappearing .

Secondary (what s / he does 20% of the time) :

1 Understand Process and Environment working closely with senior team members and Stateside Partners

2 Develops own Skills apart from his Specific platform with help of self paced, Instructor led training and mentoring from team members

Essential Qualifications

Graduate / post graduate with 3+ years experience.

Primary Skills : Weblogic, Apache, Tomcat Administration

Secondar Skills : JBOSS, IIS, SunOne, Webspehere, MQ, IHS

Hands on experience with both Unix and Windows OS. Unix experience is a minimum requirement


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