Jr Performance Analyst
FULL Creative
Chennai, India
4d ago

FULL CREATIVE'S MISSION

FULL Creative’s mission is to change how the world works. Ideas are not bound by place or time, and their implementation shouldn’t be either.

We are building towards a future when people can contribute free from limitations. We see the potential for a more inclusive, more competitive model where outputs trump inputs.

We believe people should be able to work and learn together whether they’re across the table or across the world. In the conference room of your office building, on a commuter train, or sitting inside a sidewalk cafe, we empower people to communicate, collaborate, and produce.

We don’t just want to change the world, we want to improve it through solutions that scale, empower and disrupt expectations.

YOUR ROLES & RESPONSIBILITIES

Responsible for maintaining historical reports on agent performance metrics Daily, Weekly, Monthly in google spreadsheets.

Responsible for processing score cards based on the agent's performance.

Responsible to escalate if any outliers found as per process.

Serve a primary contact when agents / leads / managers has any queries on stats.

YOUR SKILLS

Good communication skills.

Excellent in Excel or Google Sheet.

Attention to detail.

Flexibility to work in night shifts.

Experience from 0-1 year.

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