SU M M A R Y OF ROLE :
The Consumer and Marketing Technologies Department is the IT Engine that delivers robust solutions to Kimberly-Clark’s marketing teams by working with the appropriate internal and external resources including vendor partners.
Our goal is to deliver innovative, efficient and cost-effective solutions to meetbusinessneeds thereby driving business growth and profitabilitywhile adhering to the global platform vision.
This critical role will have direct accountability for the timeliness and quality ofdelivery ofdigitalmarketingsolutionsthroughouremployeesand third-party service providers.
TheManageris responsible for theday-to-day management ofmarketingtechnology solutions forthe Asia Pacific region.He / shewill workclosely withK-CMarketing teamand enables theengineeringteamto implementnew technologies to support the business objectives.
In this regard, this leader will drive cross-functional collaboration across K-C stakeholders (Brand, Security, Infrastructure, etc.
to deliver timely and high-quality digital solutions.
In addition toimplementing digital projects,this individual is responsible for establishing day-to-day operational support for systemsand take care ofchange, incident, problem and configuration management.
Prepares reports and makes presentations to sector / staff unit management detailing quality, performance, business issues and budget vs. actual results.
The right person for this role is proactive with stakeholders, a self-starter who can work under broad direction, and passionate aboutdelivering world-classdigital productsthatenable the business to optimize operations to maximize the value of K-C investments.
Key Accountabilities :
Responsible forengineering and delivery ofmarketing programsfor the Asia Pacific region. Will deliver business initiatives in accordance with business and IT priorities and annual budgetsby building the team with appropriate engineering and delivery talent.
Ensure theengineeringteam complies with K-C software development standards including security standards. AdvancedevOpspracticesand promote good engineering culture.
Engage with delivery partners, negotiate proposalsand facilitate delivery of high-qualitysolutions in alignment with the global platform vision.
Measure and recommend improvement opportunities on brand sites, social apps, mobile apps, and performance vs business metrics / KPIs.
Share insights / analysis with Business Partners to define digital strategy.
Understandand influencetheglobaldigitalplatform visionby representingthe regional business needs.Strive to build solutions that can be globally leveraged across markets and regions.
Enable staff with the needed functional and technical skills required to meet K-C’s growing application portfolio and changing technology needs.
Help develop leaders through real time coaching and mentoring, driving with K-C’s global leader mindset.
Consistently demonstrates the One K-C Behaviors. Maintains and evolves cultural awareness; acts with global fluency. Adopts a test and learn, fail fast mindset with calculated risk taking.
Demonstrates deep learning agility and promotes a learning culture. Acts and influences as a people leader across the organization.
Takes personal accountability for self-development, while building and developing talent around them.
Acts as a disruptive change agent fluidly moving back and forth between transformation initiatives and day-to-day business as usual.
Delivers right mix of operations, delivery, strategy and innovation. Listens for reflection; partners with business and functions to deliver outcomes.
Provides Business Technology thought leadership, bringing knowledge and solutions to drive business outcomes. Thinks digital’ and embraces next generation ways of doing work.
Leads others to complete Continuous Improvements (CI) initiatives; consults and shares knowledge across organization.
Ensure insight and understanding of best practices and keeping pace with competition and peer companies.
Key Qualifications and Experiences :
B.S., B. A. degree. A master’s degree in a related field is preferred but not required.
7-10 years of experience leading large, remote, global teamsinthe development and implementation of large-scale digital solutions and internet-based applicationsthrough internal resources as well asin partnershipwithdelivery partners.
Digital marketing knowhow is preferred.FMCG / CPGdomain experience is a plus.
Experience leading IT projects and / or programsadoptingAgile / Waterfall methodologies.
Minimum of 5 years of engineering management experience,building and groomingtop-notchengineering talentand implementing good SDLC / devOpspractices including CI / CD, TDD etc.
Ability to lead senior architects and engineers is required.
Experience managing delivery partners and systems integrators inenterprise software deliveryis a must.
Experience implementing .NET and web content management systems. Experience in Sitecore CMS and / or Salesforce suite isdesirable.
Experience in the implementation of marketing capabilities (CRM, Product Management Information System, etc.) and leading / building ecommerce stores and handling end to end processes isa plus
Strong knowledge of web security and industry best practices
Portfolio and project management experiencewill be an advantage
Demonstrated skills inengineering leadership,solution architecture,solution delivery, client relationship management, keen sense of urgency in delivering results, business knowledge, intuition and judgment, high cross-cultural awareness and sensitivity, effective communication / collaboration.
Strong facilitation skills required. Must display vision and resiliency
Ability to work in a virtual teamacrosscultures,time zonesandexternalpartiesincluding customers.
Demonstrated experience in absorbing complex digital information and communicating effectively at all levels to both technical and non-technical audiences.