Technical Assistance Center Representative (2-7 yrs) Mumbai (Others)
SYMPHONI HR
Mumbai, India
7d ago
source : hirist.com

OPENING FOR US BASED COMPANY IN MUMBAI LOCATION

Job Title : Technical Assistance Center Representative

Responsibilities :

  • Technical and functional support for the company including connectivity, network testing, java configuration, security protocols by phone, chat and email.
  • Problem management with focus on wide scale technical issues.
  • As a member of the technical assistance team, you'll assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues.
  • Qualifications :

  • 2 year experience in Windows / Mac software and hardware support, connectivity support, Java familiarity .
  • Networking and general technical knowledge to troubleshoot issues that pertain to our trading client programs.
  • Personality : Self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment.
  • Languages : Fluency in English is a must.

    Education : Bachelors in Information Technology (B.Tech, BE or MCA) or equivalent.

    INTERESTED CANDIDATES CAN APPLY HERE.

    Shalini Jaiswal (Associate)

    Symphoni HR - Delivering Dream Teams

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