Job Description :
Position : Technical Support Engineer 4
Business Unit : Juniper Advance TAC
Location : Bangalore
This position is for the TAC (Technical Assistance Centre) of Juniper for their Virtualisation Products (vMX, JRR, NorthStar) and MX-Series Services (IPSec, CGNAT etc) features.
Level 3 and Product Escalation support
Individual Contributor Role
Requires B.E. in Electronics Engineering or Computer Science with 8+ years of experience supporting / Designing / implementing IP networks.
Candidates who have extensively worked on Troubleshooting, implementation and support of large IP networks.
Excellent Customer handling and communication (verbal and written) skills
Good understanding (Packet level) of -
Understanding / Exposure / Expertise in one or more areas -
Virtualisation Experience (good to have)
Platform Knowledge : Juniper (routers, switches), Cisco, Nortel, Huawei, traffic generators (Ixia, Agilent) / traffic simulators, protocol analyzers, testers etc (not all are required but some of these are good to have).
Preferred Certifications VCP, RCHE, CCNA / CCNP / CCIE, CCIE-SP, JNCIS, JNCIP, JNCIE
ABOUT JUNIPER NETWORKS
Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking.
Our products and technology run the world's largest and most demanding networks today, enabling service providers, enterprises, and governments to create value and accelerate business success.
Everyday our 9,000+ colleagues come together across 46 countries to realize our company vision - Connect Everything, Empower Everyone.
We are innovating in ways that empower our customers, our partners and ultimately, everyone, in a connected world. These customers include the top 130 global service providers, 96 of the Fortune 100 and hundreds of public sector organizations.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected.
We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people.
The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work.
At Juniper we believe this is more than a job - it's an opportunity to help change the world...