Specialist - IT Infra
Cognizant
Pune, Maharashtra, India
4h ago

Technology Architect / Sr.Technology Architect

Qualification :

Bachelor's in Science, Engineering or equivalent

Responsibility :

Customer Engagements :

  • Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
  • Coordinate for Service transition activities.
  • Initiate change / release requests in line with Cognizant / customer change / release management process.
  • Work on the major problem tickets assigned by ITIS team.
  • Requirements Gathering :

  • Front end / POC on requirement gathering activities under assigned technology domain.
  • Design & Solutioning :

  • Coordinate on design & solutioning activities under assigned technology domain.
  • Project Governance :

  • Provide status report on the assigned tasks in the form of project status updates and weekly reports.
  • Handover the build out to Operations team with necessary Documents & KT.
  • Stakeholder & Relationship Management :

  • Coordinate with resolver groups (ITIS), vendors / carriers for problem solving.
  • Keeping updated the customer / stakeholder for various aspects pertaining to their project / deliveries.
  • Knowledge Management :

  • Contribute towards updating knowledge articles.
  • Contribute and participate in all organizational technical talks and knowledge sharing forums.
  • Team / People Management :

  • Ensure smooth induction and onboarding of new joiners.
  • Act as a buddy for new hires.
  • Quality & Process :

  • Adhere Change Management Process for every change that will be executed in infrastructure.
  • Ensure adherence to processes and procedures.
  • Personal Excellence :

  • Active participation in internal and external training.
  • Attend one training on softskill / process.
  • Meet the learning targets.
  • Complete atleast one technology certification.
  • Must Have Skills

  • Video Infra Mgmt applications
  • Cloud Infrastructure
  • Employee Status : Full Time Employee

    Travel : No

    Job Posting : Jan 12 2021

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