Assistant Facility Manager Moen
Jones Lang LaSalle
Bengaluru, KA
18d ago

Assistant Manager, Facilities

What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business.

And if you have ambitions in Facilities, join us to be inspired by the best.

What this job involves :

To provide administrative support to the Facilities Management team at assigned Facilities.

To ensure timely and accurate completion FM reports pertaining to assigned Facilities

Be accessible for escalation of all FM related issues

  • Oversee the Helpdesk work process
  • Provide management advice to Helpdesk operators for escalated issues

    Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift

  • Oversee the Mailroom process.
  • Provide management advice to Helpdesk operators for escalated issues

  • Oversee the Front Office function
  • Ensure visitors are promptly attended by the Front Office Executives (FOE)

    Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep

  • Oversee the Housekeeping Services
  • Overall service delivery assessment of HK vendor.

    Coordination meetings with vendor for resolution of service issues

  • Oversee Cafeteria Services
  • Ensure that the caterers are maintaining highest standards of hygiene in the services area

    Ensure that the quality and quantity of the food supplies are meeting the requirements

    When the food supplies run out, escalate the matter to the caterers’ management immediately and make swift alternate arrangements.

    In such a scenario communicate with the users and provide alternate solutions and appease them

    Overall coordination with all service providing vendors.

    Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions

    Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division.

    Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for :

    Education and experience

    Graduate in any discipline. 5 7 years experience in facilities management. Tertiary qualifications in hotel management / building management and / or business desirable

    A relationship builder

    Overall client satisfaction by achieving SLA targets. Timely resolution of helpdesk complaints. Effective team coordination of direct and vendor staff for efficient service delivery

    What you can expect from us

    You’ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-

    minded people work naturally together to achieve great things.

    Keep your ambitions in sight and imagine where JLL can take you...

    Apply today!

    Quote reference xxxx at jll.com / careers.

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