We are the COSINE Servicing and Delivery (CSD) organization, which is a part of C+AI’s Core Operating System, Intelligent Cloud, and Intelligent Edge division.
Our core mission is to keep customers protected and productive by delivering a seamless and timely servicing experience for our customers in existing and future versions of Windows.
Our Cross-Platform Currency (CPC) team is responsible for creating the tools and processes that keep Windows up to date, ensuring that users have the most up-to-date features and security possible.
We are looking for highly motivated Program Manager to help reimagining of traditional update systems and processes, as well as the redesign of updates from the ground up shifting to a modern, scalable, Azure-based solutions.
As a Program Manager in this team you will own and drive feature development and enhancements towards modernization of the system.
You will work collaboratively with partners in CSD and other Microsoft engineering teams in India and other locations.
Lead the design, implementation and modernization of the packaging and update systems for on-premises and cloud-based environments
Prioritize, manage, and coordinate the work of a team of engineers to deliver features and fixes on regular cadence and track progress against common goals
Align engineers across CSD and partner organization to understand and agree on shared goals
Investigate and build deep insight on customer scenarios using telemetry / data, customer feedback, anecdotal evidence, personal experience, and market perceptions
Work cross-team to integrate with partner teams and their systems
Recognize manual work to propose and implement solutions to improve the efficiency of the team
Understand requirements and create complete specifications
Manage schedules, risks, and issues with effective communication to the team, to senior management, company executives, and partners inside and outside Microsoft
4+ years of relevant program or project management experience
BS in Computer Science or equivalent preferred. Advanced degrees in engineering or business administration a plus
Experience with agile / scrum methodologies, project, and defect management via Visual Studio Online or similar technologies
Demonstrated software project management both within teams and in coordination with peer teams across geographic locations
Experience in managing critical situations successful resolution, directing the team towards efficient and effective response
Demonstrated ability to create clarity from ambiguity, influence teams and to deliver solutions
Ability to learn from experience, take feedback as a gift, recognize failure as an opportunity to grow and build trust within your team and with external partners
Passion for evangelism and storytelling that to motivate engineers and partners to deliver a shared long-term vision