Sr. CRM Associate
10d ago

Job Description

Are you looking for a job where your solid experience with HR practices and employee management skills gives you a chance to act as a consultant on human resources management and organizational changes. Then this role is for you!

Our Client started their journey in the year 2009 and is currently one of the best platform for freelance academic writing jobs online.

Founded by IIT-IIM and MDI alumni, our client has completed 111349 projects with 839 happy academic freelancers.

Our client is growing global with their presence in 6 countries like India, Ukraine, Kenya, Bangladesh, Philippines and Pakistan.

They boast a round the clock customer support team to resolve the problems and queries of freelancers from across the globe.

As a Sr. CRM Associate , you will be working for a Voice and Blended process for the company.

What you will do :

  • Handling calls and chat enquiries for the company's products
  • Providing all details as per the company procedures
  • Make outbound calls and send emails for marketing the products.
  • Documenting all the calls and chats with regards to sales lead
  • Providing leads to sales team and co-ordinating further process
  • Salary : INR 3,00,000 - 4,25,000 P.A.

    Industry : Education / Teaching / Training

    Functional Area : Sales, Retail, Business Development

    Role Category : Sales Support

    Role : Telesales / Telemarketing Executive / Officer

    Employment Type : Permanent Job, Full Time

    Keyskills : Blended ProcessCustomer SupportOutbound CallingTelesalesInside SalesSales callingVoice processCommunication skillsFreshers

    Desired Candidate Profile

    What you need to have :

  • Candidates with excellent communication skills.
  • Freshers are welcome
  • Upto 3 years of work experience in similar industries
  • Willing to work in a Voice / Blended process.
  • Good background of Sales, Tele sales, Inside Sales
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