Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Ensure all over the counter transactions are processedefficiently and within agreed SLA / TAT.
Monitoring and reconciling of the clearing GL andother suspense accounts daily.
Important frontline link between the Bank andcustomers.
Ensure customer satisfaction through efficientand courteous and timely delivery of customer requirements.
Compliance and adherence of internal and externalregulations.
Undertake active coordination with Centralised Operationsand Business Units for timely and error free processing of transactions andsecurity documentations
To process cash, clearing& remittance transactions including DD / PO / NEFT / RTGS accurately onFinacle / Finaxia / PRIME and other Bank systems.
To ensure processing ofclearing cheques in CTS application as per RBI / NPCI guidelines.
To handle inward andoutward FX remittance documentations and transactions.
To accurately process MFand Insurance transactions within agreed timelines.
To ensure clearing, cash,PSGL accounts and all suspense accounts are reconciled daily.
To process Vendor Billsand manage other related admin activities.
To check account openingdocumentation and scan documents in AOS for processing Relevant follow up foraccount number / deliverables as per TAT.
To accept all customerinstructions and account maintenance requests and scan documents in AOS / DBW forprocessing. Relevant follow up for deliverables etc as per TAT to be done.
Voucher reconciliation ondaily basis, Generation and filing of EOD reports.
To ensure to haveeffective control over the deliverables and monitoring to be done as per thelaid down process.
Undertake preliminary scrutiny / checks defined to be undertaken at branch for processing of allocated TradeProducts on IMEX system.
Coordinate with theclient to timely regularize documentary shortfalls noted by Centralized OperationTeam.
Timely revert to CTO forraised queries, to support processing of transactions as per agreed TATs / SLAs.
Ensure timely release ofintimation memos, export LCs, advices, original documents and Export Bills DHLdetails to customers in all cases.
Follow up with client fordue payment / repayment of LC / Collection and discounted documents
Follow up with customersfor pending Shipping bills / Bill of entry / Purchase order / Advance Inward forExports to update our records in EDPMS and IDPMS etc.
Adequate filing and safecustody of all live and paid transactions, as per internal guidelines.
Adherence to deadlines onsubmission of regulatory returns required to be submitted to RBI
To be an effective backup for Officer.
2-3 years’ experience in handling clearing and cash activity in another bank
Familiar with the clearing cycles and CTS clearing processing
Familiar with processing of RTGS / NEFTs transactions
Familiar with handling cash and inter Bank transfer requests
Knowledgeof Trade Operations