Candidate will be responsible for those activities relating to trade and non-trade accounts receivables collection taking Cradle to grave ownership’ of a specific client account base
Support the Accounts Receivable Team with the following activities :
Send statement of accounts to customers and internal stakeholders on regular basis.
Contact customers for Payments due and Resolve customer disputes / queries.
Identify, research and resolve customer delinquent Invoices / payments / credits.
Basic understanding of Cash Application in Oracle R12
Creating Invoices / Bills to customers on regular basis.
Issuing Debit and Credit notes for customer accounts in Oracle R12.
Co-ordinate with internal and external stakeholders for customer dispute resolution.
Provide regular transaction level updates to leadership team.
Maintain customer Statements with transaction level updates for management reporting and analytics
Responsible for the delivery of service levels and SLA / KPI targets for the accounting function.
Bachelor’s degree in Finance or Accounting with 3+ years of relevant Order to Cash work experience.
Exposure to B2B / B2C Collections and Billing environment with at least 3 years in accounts receivables.
Excellent verbal & written English communication skills since the person is required to communicate with global business partners.
Strong systems knowledge of Oracle R12 preferred.
Establish and maintain effective liaison with internal and external customers.
Self-starter with an positive attitude of Go-getter
Expert in MS excel and word.