Job Title : Senior Engineer, Solutions Architecture
Work Location : Bangalore
Company Description :
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities.
We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Why Work For Us :
Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture.
We also take calculated risks and we celebrate big victories when they pay off.
Our Employee Value Proposition :
Our Culture Code unites us and makes us a great family of companies and a great place to work. It s how we run the business, go to market, work together and provide inspirational leadership.
Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company.
We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.
We can t wait for you to discover this for yourself as a Senior Engineer, Solutions Architecture on our CPSD Tech team in India, Bangalore.
About Business Unit :
Our Delivery Specialists are integral to getting things done for customers. When Dell is contracted to deliver services, anywhere around the world, Delivery Specialists make sure our innovative technical solutions meet specifications.
They also plan, direct and coordinate the full range of organizational and technical activities required to deliver on our promises.
Getting this right involves building up in-depth knowledge of clients priorities, challenges and initiatives as a trusted advisor.
This also enables our team to identify potential sales opportunities. Together with colleagues in sales and Global SMEs, they develop strategic plans for account growth.
Key Responsibilities :
Responsible for Implementing, Supporting and Troubleshooting the upgrades of datacenters built using DELLEMC Convergence and Hyper Convergence Infrastructure from Remote.
He / She should have Expert knowledge in Implementing & Supporting one or more of the Technology Domains such as Datacenter Networking, Unified Datacenter Storage Infrastructure, VMware Virtualization &
Cisco UCS Compute Infrastructure.
Deliver DELLEMC CI / HCI Solutions for Datacenters and specifically integrating those into DELLEMC s overall data center architecture and detailed design.
Serve as content knowledge expert, participate in upgrade proposal preparation, develop detailed upgrade services methodologies, customer presentations, mentor other technical consultants and assist with development of technical collateral around server and application integrated designs.
Should exercise judgment within defined Industry standards and use creativity to develop a clear low level services methodology for the data center solutions being positioned.
Responsible for technical decisions that will affect project timelines, functional units, and / or deadlines.
Works closely with the customer on Dell EMC Best Practices; ensures solutions work as intended in the customer's environment.
Provides proactive recommendations to the customer for improving their use of Dell EMC CI / HCI solutions to help maximize their satisfaction with Dell EMC.
Actively contributes to the implementation, configuration, layout and performance tuning of EMC and non-Dell EMC products.
Participates in the design and operational execution of the customer's disaster recovery process as required.
Performs complex and / or extended-stay implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.
May be required to support and train both customers and less experienced co-workers. Dell EMC Proven Professional Certification desired.
Essential Requirements :
8+ years experience and in-Depth Knowledge of DELL EMC Enterprise Storage products. This experience should include the planning, deployment, configuration and administration of the same.
The ideal candidate will have deep technical expertise in the use of Data Center products and their use in the design of Converged Infrastructure through Network, Compute, Storage and Virtualization architecture.
In addition, IT people / process consulting knowledge and experience, understanding of datacenter physical requirements specific to power, cooling, cabling etc.,
Must be self-motivated and eager to learn new technologies and skills to better assist customers
Leadership skills to lead and execute on projects.
Good Communication and Presentation skills.
Desirable Requirements :
VMware Certified Professional (VCP) preferred
Cisco Certified Network Professional (CCNP)
EMCSA, EMCTA Storage Certifications preferred
Excellent customer service skills with strong focus on customer satisfaction
Strong problem-solving skills with an emphasis on quick problem resolution.