Project Manager
Mercede
Bangalore
13d ago
source : Shine

Business Relationship management

Lead technology consultation engagements with management, customer, Business partners and vendors

Should be able to drive demands from different regions and coordinate with the Competence Group to achieve successful results

Excellent communication skills (oral and written) and willingness to approach new Business partners and management to understand their requirements and feedback

Work closely with different VCT teams, Product Owners, Type Owners and communicate the needs of the CG to them and vice versa

Represent CG IS in global meetings, workshops and networking events as a deputy for the CG Lead

Assess and build value to the topics including vendor analysis, market analysis and report results to the CG Lead

Process Management

Ability to create new processes on topics within the Competence Group (e.g. towards release management, test management)

Improve process quality by defining KPIs

Perform periodic reviews of processes and drive process improvements by aligning to the needs of the customer

Intermediate on Agile delivery including Scrum, Kanban

Proven track record of handling multiple projects as a project manager

ITIL certification

Drive review meetings with customers to ensure quality of service delivery offered

Functional Lead

Functionally responsible for the topics handled in India by the CG IS team

Report results to the CG lead and align to the vision of the CG

Report deliverables from the team on a timely manner with zero slippages in timeline and quality

Drive high performance on the services from the team in India

Monitor, control and support service delivery

Specific Knowledge

Expertise on Business relationship management

Expertise of cross geographical customer management

Expertise on release management and test management

Expertise on all components of Integrated Systems (compute, storage, SAN, hypervisor, operating systems)

Expert Skills on MS Office suite and SharePoint

Excellent documentation skills, communication skills

Very Good command of English (optional German language skills welcome)

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