Manage and develop the HR Operations regional remit and provide high quality operational HR service delivery, employee relations, performance and reward advice to Managers and employees of the business / Bengaluru entity.
Responsible for maintaining a complete and current record of employees, reward and recognition, policy updates, crucial support in creation of new policies for the entity and being the key link between the different HR functions essential for the entity.
What you’ll be doing :
Manage the regional HR Employee Relations / Operations remit to deliver an excellent HR service to the business developing, reviewing, updating and maintaining HR business policies, processes and systems to meet legislative requirements, reduce operational risk and meet HR best practice standards to provide the most effective and flexible HR solutions.
Manage the provision of appropriate HR support to managers in the business, allocating casework, projects and day to day HR tasks as found relevant.
Working along with the Head HR Bengaluru and align with Global People Relations team to review and identify trends from cases, leavers and sickness absence and make recommendations for improvement.
Project manage the review, development, and upkeep of Policies, practises, HR Process, Staff Handbooks where applicable to ensure the delivery of an appropriate and consistent HR service to the business in line with local legislation and T&F values.
Undertake the management of more complex ER cases where needed.
Manage the partnership with the Bengaluru HR team to maintain HR service standards.
Partner with Senior Leadership and other key stakeholders in the business to fully understand their key business drivers and to build their understanding of and commitment to the HR strategy, policies and processes.
Responsible for coordinating the full T&F Compensation and Reward cycle, managing the day-to-day Compensation and Reward processes and systems to ensure all compensation and reward initiatives (e.
g. annual pay review, annual bonus etc.) are delivered to time and standard.
Manage salary benchmarking projects and processes to provide topical and relevant salary management information that informs compensation decisions and job role benchmarking.
Drive, communicate and build commitment to T&F performance management policies and processes into the business through training and coaching, overseeing the business wide management of PP’s (Performance Plans) and building continuous improvement processes to support the HR strategy of global performance-based culture.
Responsible for the accurate management and delivery of relevant HR systems (SAP, e days, ADP) to the business and for the project lead of relevant initiatives to ensure T&F people’ systems and data are fit for purpose.
Support in acquisitions and restructures.
Responsible for administering the monthly Payroll process working along with all the relevant T&F and Informa teams for completion of monthly payroll cycle delivered to time and standard.
Responsible for ensuring accurate and good onboarding and offboarding practises to enable effective employee experiences.
Responsible for maintaining all the relevant data and information essential for the monthly, quarterly, annual Labour compliances, working along with Labour Consultant and all the relevant T&F and Informa teams to retrieve the required data, delivered to time and standard Reporting.
Produce management reports and have responsibility for data management including regular and timely data cleanse activities to ensure the provision of topical and accurate personnel data, HR Reporting, including payroll, labour compliance reports.
Responsible for the accurate and timely delivery and analysis of HR management information on a regular and ad hoc basis as required.
Support the audit requirements when initiated by the business to complete the compliances such as Tax Audits, Labour Law audits etc.
Provide support and work along with Head HR in special initiatives and projects essential and derived for the business / entity operations.
Provide administration support to Head HR to deliver the business needs as deemed essential.
Lead junior HR team members to ensure that an excellent HR service is always delivered to the business.
Manage the partnership with the HR vendors, working cordially with them to maintain service standards and deliverables.
Knowledge and Qualifications -
Around 15+ years’ experience in HR
Very Strong generalist experience
In-depth knowledge of local employment legislation
In-depth knowledge of payroll processes and reporting
Experience in the management of ER cases, Redundancies, Terminations
Experience of working to drive HR policy and process
Knowledge of health & safety
People management experience
Strong proficiency in Microsoft Office suite (Excel, Outlook, PowerPoint etc.,)
Skills and Behaviours Required -
The ability to prioritise and adapt to varying workloads
The ability to adapt to new technology
Strong communication skills - oral, presenting and written
Drive and Delivering Results
Performance Management & Development
Initiative and Resilience
Planning, Organising and Attention to Detail
Delivering Results and Improvement
Teamwork and Building Relationships
Commercial and Customer focus