HR Head India CS Accounts
JLL
Gurugram, HR
2d ago

HR Head India CS Accounts

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.

Achieve your ambitions - join us at JLL!

About the role :

As a critical member of the HR team, you will partner with leadership team for India / West Asia ensuring the execution of the People Strategy and delivering and promoting best practice and operational excellence of HR.

The role reports to Head Human Resource, Asia Pacific, CS Account Management.

What this job involves :

  • Build strong, long-term relationship with country leadership, developing a solid understanding of the business, culture, and people.
  • Work closely with management and employees to improve work relationships, build morale, and increase employee branding and retention.

  • Use internal networks and previous HR experience, to support the development and execution of the local people strategy.
  • Partner with APAC HR team and the Business to manage a wide range of projects across Talent Management, Staffing / Recruiting, Employee Relations, Compensation and Business Planning and other APAC initiatives.
  • Support execution of the people strategy across the talent lifecycle including performance management, salary and bonus process, talent reviews, development processes by educating managers and employees on both process and principles, driving completion management-related tasks and ensuring ongoing support.
  • Partner Managers to address employee performance issues by providing advice as well as data / analytics, and escalating issues / concerns where appropriate.
  • Lead the employment-related activities in line with local legislation and best practice.
  • Partner with Hiring Managers and the Talent CoE to drive the recruiting and requisition process (e.g., screening candidates, supporting Hiring Managers in the decision-making process).
  • Respond to ad-hoc queries from management and employees directly or by referring them to the appropriate subject-matter expert (e.
  • g., HR Business Services).

  • Actively leverage the HR technology tools (Workday, internal JLL systems) to create value and drive results for the business and our client.
  • Balance JLL business needs and company requirements with those of employees by creating a culture of mutual trust and collaboration, and promoting the JLL values of Ethics, Teamwork and Excellence.
  • Sound like you? To apply you will have :

  • Proven track record of operating in a fast-paced HR function, with aptitude across a range of HR specialisms and service offerings.
  • Strong written and verbal communication skills as well as relationship-building skills with an ability to relate to stakeholders from all levels of the organisation.
  • Strong business and commercial acumen with a client and business development focus.
  • Solid knowledge of local labour legislation and its application in the employment environment (experience in employees transitions between companies will be an asset).
  • Understanding of payroll-related aspects.
  • Strong analytical and numerical skills.
  • Project and change management skills with an ability to act as a change agent.
  • Learning agility, adaptability, flexibility of approach and capability to upskill quickly.
  • Creative problem-solving skills coupled with a solutions-orientated mindset.
  • Resilience and tenacity to be able to tackle ambiguity and operate efficiently in a resource-constrained environment.
  • Ability to lead, coach and advise management teams, both virtually and locally.
  • Ability to work independently, prioritise effectively, and proactively identify / resolve issues as they arise by minimising risk for the company.
  • Proficiency in MS Office applications (Excel, PowerPoint, Word)
  • What you can expect from us

    We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

    Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay.

    We’ll offer you a competitive salary and benefits package.

    With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

    Apply today!

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