VP - Specialist, Application Support Engineer - Technology and Operations
DBS Bank
Mumbai, India
8d ago

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Subject MatterExpertise

  • Act as visionary and strategist for integrating various ecosystem partners with DBS for Asset and Card Business.
  • Survey market landscape for solution / application insights, direction, vendors, and methods
  • Provides expertise to identify and translate system requirements into software design artefacts
  • Make presentations at internal conferences and authorship internal in publications
  • Early Ideation

  • Help business development life cycle by serving as a Ecosystem Partner Integration SME to help identify and qualify business development opportunities
  • Provide end to end integration solution and design details
  • Drive POCs to assess new solution / application paths
  • Lead / participate in product / vendor selection process and fit gap analysis
  • Methodology andQuality Assurance

  • Lead development of formalized integration methodologies
  • Contribute to a repository for solution / application artefacts
  • Interface and coordinate tasks with internal and external technical resources. Collaborates with Project Managers and technical staff to provision estimates, develop overall integration plan, and serve as a lead as required, to implement the installation, customization, and integration efforts
  • Oversee aspects of project life cycle, from initial kick-off through requirements analysis, design, test and implementation phases for projects within the solution / application area
  • Work ForceManagement, Supervision and Mentoring

  • Manages a team of direct reports (if applicable) who drive service lines in the integration of eco system partners in proposed solution / application area
  • Assists staffing coordinators who define project team requirements for projects in solution / application area
  • Work with Delivery to define overall recruiting needs in ecosystem partner integration
  • Mentor and guide more junior technical resources
  • Feed the overall project status to the senior management.
  • Guiding ApplicationsOperations

  • Responsible for the change in Ecosystem Partner Integration approach / resiliency mechanism for relevant applications to a total replacement at the end of their technology or functionality lifecycle.
  • Maintain and monitor all aspects of the application integration :
  • Interoperabilitycapability
  • Performanceand scalability
  • Reliabilityand availability
  • Applicationlifecycle stage
  • Technologicalrisks
  • Number ofinstances / country
  • Functionalityand Capability
  • Understandthe system process flow of the primary business processes. It gives a clearpicture of the functionality map and the applications footprint of variousapplications across the map.
  • Requirements

  • Minimal7 years of experience for supporting Technology and Business in ConsumerBanking Lending Products.
  • DesirableHIGH Experience on Product Life Cycle with credit Cards products, includingswitch and Originating Systems
  • Shouldhave an understanding and experience in managing Lending Business, Originationand Management Systems (Finacle Preferable).
  • Clearunderstanding for settlement / reconciliation for credit cards and Lendingproducts
  • ShouldHave a clear understanding to the Credit Under Writing Processes and Policies
  • Shouldhave prior experience of Integrating and Interacting with Credit Bureau withinIndia
  • Abilityto analyse data and create relevant reports providing various views of businessoperations
  • Knowledgeof regulatory requirements for consumer lending highly desirable
  • Mustbe able to communicate / Participate into discussions involving analysis withpeers, stakeholders and senior management
  • Desirableto have worked for minimal 3 years with IT infrastructure Support.
  • Desirableto have strong knowledge on transaction message formats / Bureau reports
  • Performanalysis of data to create performance reporting and cross-section views ofvarious performance factors related to underwriting, approval / decline andoperations factors
  • Shouldbe able to Support and Architect Lending Ecosystems including decision engines,Originating Systems, Transaction Systems and Report / Data Warehousing Systems
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