Co-ordinate the SMEs across domains on their deliverable
Identify Data Services scope
On-board Service / Maintain SLA
Maintain ARIS PEPF process and L7 documentation
Identify key users and arrange access &organisation
Prepare, organiza and facilitate training cross data domains
support Cut-over / Hyper care and ensure smooth handover from project to data services
Co-ordinate retrofit activities where applicable
Besides operational experience, focus should also be at retrofit activities, which increasingly becomes important now more and more markets are implemented.
This role includes support during Hyper care.In this part of the role it is not about content but especially the soft skills which are required to get incidents resolved, despite the business / priority of project members.
Key competences tenacious, persevering, accurate and strong communication skills.
Mandatory Skills : SAP MDM - Master Data Management Data Management, MDM - Master Data Management
Desirable Skills :
Language Skills : English Language