Job Description Sr, Production Support Engineer (Lead) br>br>About 7Eleven 7Eleven introduced the world to convenience.
And in return, the world made us the #1 convenience retailer. It started with a simple idea give customers what they want, when and where they want it.
That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe.
The idea may have been simple, but it started a retail revolution. We are known for our highly soughtafter products, such as Slurpee and Big Bite.
But there's a lot more to our story and much more left to be written. br>br>From coffee to go and selfserve sodas to serving customers 247, 7 Eleven has revolutionized the instore experience.
Today we have over over 20,000 employees. About the Global Center For 90 years, 7Eleven has been successfully meeting customers needs.
But convenience is now being redefined. We're integrating more than 70,000 stores worldwide with a strong digital and ecommerce presence.
Through machine learning, artificial intelligence, and nextlevel mobile technologies, we'll meet and exceed our customers everchanging needs.
Our goal is to transform 7Eleven into a customerobsessed, digitally enabled organization. The Global Center in India will play a significant role in the transformation journey at 7Eleven by building products that support business activities at each of our convenience stores.
Why Join? Our environment is like working in a very fastpaced startup with the backing of a large global company. br>br>We're looking for people who want to disrupt an industry, solve problems, and make technological history.
When you join us, you will Take endtoend ownership Within a product area, the teams will own endtoend delivery of solutions.
The teams will be entrusted with responsibility and ownership for the delivery of products. They will also support the local teams in each country in integrating new digital assets with existing systems Challenge yourself Products built in Bangalore will be deployed across our network of convenience stores, supporting over a billion transactions per year.
If you are up for a challenge like never before, step forward. Build solutions for scale 7?Eleven is a brand that's recognized worldwide.
br>br>We have over 70,000 stores in over 17 countries. The product team will build digital solutions to be deployed at scale, supporting our business operations spread across the globe.
Move around and grow Crossfunctional learning is not just allowed at 7 Eleven it's applauded. We've got the size, stability, and resources that make it possible for employees to find rewarding careers To lead, we serve 7 Eleven has always been about serving the needs of our customers.
This philosophy also extends the 7Eleven team. Role Objective Cues Choose from the below based on the role. The team in Bangalore will build a globalready retail plug and play retail platform that can be deployed in any 7Eleven store in the world.
br>br>As part of the team, you will develop core capabilities for the store, backoffice, and digital and customize based on local needs in countries like Mexico, China, etc.
The team in Bangalore will build and scale solutions for a 12000+ store network in the US and Canada. As part of the team, you will contribute to our global transformation journey in building new capabilities in cybersecurity, networking, store systems and digital.
br>br>Required Skills br>br> Thriving on autonomy and trust, you're a team player and an innovator who enjoys the challenge of solving problems.
br>br>And your skills include br>br> Should have minimum 7+ years of Production Support Experience. br>br> Should have basic knowledge of Mobile based applications.
How the Mobile app architecture works. (front end & backend) br>br> Should have knowledge on running queries in MongoDB.
Mid Level knowledge of microservice architecture. br>br> Midlevel knowledge of AWS Cloudwatch, Lambda function and other frequently used services in cloud technology.
br>br> Subject matter expertise in general application and infrastructure support (incident, change, problem management, controls, monitoring production processing), ITIL framework, and Client standards and processes.
br>br> Good communication & leadership skills to drive team and cordinatining with various stakeholders. Desired Qualification Bachelor's Degree in Engineering